Tesco Mobile, UW and Giffgaff Named in UK Customer Satisfaction Top 50

Tesco Mobile, UW and Giffgaff Named in UK Customer Satisfaction Top 50

The Institute of Customer Service (ICS) have just published their second biannual UK Customer Satisfaction Index for July 2024, which reveals that three mobile and broadband (telecoms) providers made it into their table of the country’s top 50 organisations – Tesco Mobile (20th), Utility Warehouse (23rd) and giffgaff (32nd). But it’s not all good news. The research typically reflects the results from a large online survey of over 15,000 customers – balanced to be representative of the UK adult population, …