Stop treating social housing tenants like children, ombudsman tells landlords

Some social housing landlords still treat tenants like children and behave in the same adversarial and defensive way as the Grenfell Tower landlord, the government-appointed social housing ombudsman has said. Speaking after the publication of the public inquiry report into the 2017 fire that claimed 72 lives, Richard Blakeway warned leaders of social housing groups to end “parent-child” relationships with tenants and instead “see people, not problems”. The damning inquiry into the causes of the disaster found that residents at …