How VA's flagship app got to 2M downloads in less than 3 years

The Department of Veterans Affairs is giving veterans more options to get health care and benefits from the department — in some cases, through just a few taps on their smartphones. VA’s nearly three-year-old health and benefits app recently saw more than 2 million total downloads. The app also surpassed more than a million monthly users. Among its features, the app allows veterans to message their doctors, view upcoming health care appointments and check the status of benefits claims. VA’s …