Fury at HMRC as woman spends weeks trying to call and gets late submission penalty

A woman had a frustrating experience trying to contact HMRC over the phone A woman has vented her frustration at HMRC after she spent three weeks trying to get through on the phoneline only to be slapped with a late submission penalty. She reached out to the tax authority's customer support over X to ask for help after trying several times to update her details. She said: "We have spent hours and hours trying to inform you of our change …