Consumer Experience Meets Business Payments Requirements

Consumer Experience Meets Business Payments Requirements

The tug-of-war between institutional inertia and innovation is coming to a head in business-to-business (B2B) payments. That’s because, as generational and behavioral tides turn, expectations and experiences around consumer payments are impacting B2B relationships. Firms can gain a competitive edge by offering the best services, particularly given that the ease of payment has never had a greater impact on the overall B2B relationship. With paper checks still tied to 40% of commercial transactions, and other legacy and manual B2B payment …